How long does it take to receive an order?
Most orders ship the next day, however some orders may take up to 1 week to prepare for shipment. An email with details will go out as soon as your order ships.
Do you offer international Shipping? Do you ship to military bases?
Yes, we ship internationally and to FPO/APO/DPO military addresses.
What are your sustainability initiatives?
Our vessels are made from high quality glass and are meant to be reused or repurposed after you've finished burning the candle.
If you're interested in a scent refill, we ask that you send your empty candle vessel back! If you want to do this, please keep the box and reuse it to send your vessel back. Recycling helps us reduce our impact on mother earth. That being said, our boxes are custom made to protect candles during shipping, without all the extra padding methods.
If you take advantage of this offer, we will credit $10 off your refilled candle using the same vessel. You can choose a different scent, just let us know when you place your order.
You can learn about more ways to reuse your empty candle vessel on our candle care page.
What kind of safety measures do you recommend for candle use?
We recommend a plethora of safety & candle usage tips on our Candle Care Page.
Here's a brief overview of candle safety recommendations:
- Always burn candles in sight, away from flammables, children, and pets.
- Before each burn, trim wick to 5mm (height) & remove charred debris.
- Don't burn candles for more than 4 hours at a time.
- Don't burn the candle to the bottom of the vessel, leave at least 1/2" of wax.
- Don't blow candles out, instead, use a candle snuffer to extinguish flame to prevent distributing hot wax or flames into your environment.
Do you have any victims proceed initiatives?
We make frequent contributions to organizations that support the victims of the cases we share, and their surviving families. We donate 10% of proceeds from all sales. If you want to recommend an organization for consideration, please send us their information, via our contact page.